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GDPR Compliance & Data Protection

PRIVACY POLICY.

Last Updated: October 8, 2026

At Hear It Sound & Lighting ("Stage & Party Hire Ireland"), we respect your privacy and are committed to protecting your personal data in full compliance with the EU General Data Protection Regulation (Regulation (EU) 2016/679 - GDPR) and the Irish Data Protection Act 2018.

01. Data Controller

The data controller responsible for the processing of your personal data on this website is:

Hear It Sound & Lighting / Stage & Party Hire Ireland

Gennery's, Newtown, Bruff, Co. Limerick, Ireland

Email: tomhearit@gmail.com

Phone: +353 87 261 7283

02. Personal Data We Collect

We only collect personal information that is necessary to provide our equipment hire services, respond to your enquiries, or protect the integrity of our website. This includes:

  • Enquiry & Booking Information: Your name, email address, phone number, event type, date, location/venue details, and any project notes you submit through our contact forms or telephone consultations.
  • Technical & Usage Data: Anonymized IP addresses, browser types, device information, operating systems, referring URLs, and interaction metrics gathered through essential server logs and analytics.
  • Spam Prevention Verification: Verification tokens generated by Google reCAPTCHA v2 to differentiate genuine client enquiries from automated bot submissions.

03. Legal Bases for Processing (GDPR Article 6)

Under EU GDPR, we process your personal data under the following lawful legal bases:

Contractual Necessity (Art. 6(1)(b))

Processing is necessary to provide equipment hire quotes, arrange scheduling, and fulfill event hire agreements.

Legitimate Interests (Art. 6(1)(f))

Processing enquiries, securing our web forms against malicious bot attacks, and improving service performance.

Consent (Art. 6(1)(a))

Where you have explicitly opted into analytical cookies via our cookie consent banner.

Legal Obligation (Art. 6(1)(c))

Retaining financial and transactional records required by Irish tax and corporate statutory laws (Revenue Commissioners).

04. Third-Party Service Providers (Data Processors)

We do not sell, rent, or trade your personal data. We engage trustworthy third-party technical providers solely to operate our website and communicate with you:

  • Resend (Transactional Email): Used to deliver enquiry emails from website forms securely to our administrative inbox. Data processed includes your name, email, phone, and message.
  • Google reCAPTCHA v2 (Spam Protection): Protects our website from automated spam bots. When you check "I'm not a robot", Google analyzes technical signals in accordance with Google's Privacy Policy and Terms of Service.
  • Google Analytics (Anonymized Metrics): Provides aggregated, anonymous traffic insights to help us understand which services visitors find most relevant.
  • Vercel Inc. (Cloud Hosting & CDN): Hosts our Next.js web application on secure servers with edge caching nodes across Europe (including Dublin, Ireland).

05. Cookies & Local Storage

Our website uses minimal cookies to function properly and to remember your privacy choices:

Cookie NamePurposeDuration
cookie_consentRemembers that you acknowledged our cookie & privacy banner.30 Days
_ga, _ga_*Google Analytics anonymized visitor tracking cookies.Up to 2 Years
_GRECAPTCHAGoogle reCAPTCHA security cookie for spam defense verification.6 Months

You can manage, restrict, or clear cookies at any time via your browser settings.

06. Data Retention

We retain personal data only for as long as is necessary to fulfill the purposes for which it was collected, including responding to your event enquiries, providing customer support, and fulfilling any related equipment hire agreements. Where an enquiry does not result in a booking, personal details are securely removed once no longer required for administrative correspondence.

07. Your Rights Under GDPR

As an individual in the European Union or European Economic Area, you have significant rights under Chapter 3 of the GDPR:

Right of Access (Art. 15): Request a copy of the personal data we hold about you.
Right to Rectification (Art. 16): Request correction of inaccurate or incomplete data.
Right to Erasure (Art. 17): Request deletion of your personal data ("Right to be forgotten").
Right to Restriction (Art. 18): Request that we limit processing of your data.
Right to Portability (Art. 20): Receive your data in a structured, machine-readable format.
Right to Object (Art. 21): Object to processing based on legitimate interests.

To exercise any of these rights, please contact us at tomhearit@gmail.com. We will respond promptly within one calendar month as mandated by GDPR.

08. Right to Lodge a Complaint

If you believe our processing of your personal data infringes data protection regulations, you have the right to lodge a complaint with the supervisory authority in Ireland:

Data Protection Commission (DPC) Ireland

21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland

Website: www.dataprotection.ie

Phone: +353 57 868 4800 / +353 76 110 4800

09. Security Measures

We employ comprehensive technical and organizational safeguards to protect your personal data against unauthorized access, loss, or destruction. All website data transmissions are encrypted using standard Transport Layer Security (TLS/HTTPS). Server endpoints validate submissions against bot attacks and use isolated server-side environment variables to safeguard sensitive communications.

Questions or Data Requests?

If you have any questions about this Privacy Policy, your rights under GDPR, or how your enquiry data is handled, please reach out to us directly:

Email Us Call +353 87 261 7283